"All in all I am very pleased and impressed
with their service. The tech support staff helped
me make this a very smooth transition. They are
undoubtedly professionals in this field and I'm
glad we made the move to their service. Only
wish we did it sooner."
:: Rick Heyn
[more]
BURLINGTON, MA - July 9, 2007 - groupSPARK, a Microsoft Gold Certified Partner and the leading private label Software as a Service (SaaS) provider of hosted services including Microsoft Exchange Server 2007, announced today that it is now offering 24×7 private label tier-1 technical support for its resellers as an optional service. This service is immediately available to channel partners and resellers so that they can provide their customers with comprehensive technical support and simultaneously save money.
Resellers can take advantage of groupSPARK’s internal infrastructure, technical expertise and leadership in the private label Hosted Microsoft Exchange Server marketplace by outsourcing technical support for their customers as well. The company now provides 24×7 private label tier-1 technical support to resellers’ customers via phone or e-mail using the reseller’s name and branding. The customer will be unaware that their technical support is being provided by groupSPARK.
groupSPARK’s hosted SaaS offering includes Microsoft Exchange Server 2007, Windows SharePoint Services v3.0 and Dynamics CRM which can be completely private labeled and resold by partners as a part of their own product offerings saving them hundreds of thousands of dollars in development and operational costs. Because groupSPARK’s entire reseller solution is fully private labeled using its state-of-the-art Private Label Application Delivery platform (PLAD) and includes the reseller’s branding and design, the service provided by groupSPARK is completely transparent to the end user.
“Not only can groupSPARK resellers significantly increase their average revenue per user by offering hosted Microsoft Exchange Server 2007 but they can save a significant amount of money by outsourcing their technical support as well,” said Ravi Agarwal, groupSPARK chief executive officer. “Their customer receives best-in-class technical expertise and the reseller does not have to make substantial investments in IT, personnel, or other resources. It’s a win-win situation.”  Â
About groupSPARK Located in Burlington, Massachusetts, groupSPARK is a leading provider of SaaSÂ solutions, such as Microsoft Exchange Server 2007, Windows SharePoint Services v3.0, and Dynamics CRM, which can be completely private labeled and resold by partners as a part of their own product offerings saving hundreds of thousands of dollars in development and support costs.
Its partners utilize groupSPARK’s turnkey private label platform to provide hosted services to their users in minutes. Partners are able to address scalability and uptime concerns by leveraging groupSPARK’s 100% uptime SLA, private label 24×7 U.S.-based support and proactive hardware and software monitoring capabilities.
The names of actual companies and products mentioned herein may be the trademarks of their respective owners.
BURLINGTON, MA – June 18, 2007 – groupSPARK, a Microsoft Gold Certified Partner and the leading Software as a Service (SaaS) provider of private label services including Microsoft Exchange Server 2007, Dynamics CRM and Windows SharePoint Services v3.0 announced today that groupSPARK chief executive officer, Ravi Agarwal, will be speaking at LT PACT 2007.
Â
LT PACT 2007 will be held at Caesars Palace in Las Vegas, Nevada from June 20-22, 2007. The event brings together hosting industry professionals including customers, partners and the media to gain insight into hosting’s explosive growth and how to increase revenue with improved business practices. Attendees will also be able to network with industry leaders and can interact with the latest products in technology workshops.Â
Â
Ravi Agarwal, groupSPARK chief executive officer, will participate in panel discussions entitled SaaS and Your Profit Future & Solution Integration and SaaS. These panels will focus on how companies can profit from SaaS services and what products and services are leaders in SaaS offerings. The discussions will also instruct companies on what to be aware of and what questions to ask when determining whether or not to deploy outsourced services and what types of companies are best suited for hosted services.Â
Â
“groupSPARK offers a complete SaaS solution and can provide a high-value, profitable service to companies who want to take advantage of the explosive growth in the hosting industry,†stated Ravi Agarwal, chief executive officer of groupSPARK. “According to analysts, the hosted Microsoft Exchange Server market alone will grow by $600 million over the next year and we want to make companies aware of how they can participate.â€
Â
About groupSPARK Located in Burlington, Massachusetts, groupSPARK is the leading provider of SaaS Â services, such as Microsoft Exchange Server 2007, SharePoint Services v3.0, and Dynamics CRM, which can be completely private labeled and resold by partners as a part of their own product offerings saving hundreds of thousands of dollars in development and support costs.
Â
Its partners utilize groupSPARK’s turnkey private label platform to provide hosted services to their users in minutes. Partners are able to address scalability and uptime concerns by leveraging groupSPARK’s 100% uptime SLA, 24×7 U.S.-based support and proactive hardware and software monitoring capabilities.
Â
Contact Info:
Lisa Masiello Â
groupSPARK
781-273-6248 x652
lmasiello@groupspark.com
BURLINGTON, MA – June 4, 2007 – groupSPARK, a Microsoft Gold Certified Partner and the leading Software as a Service (SaaS) provider of private label services including Microsoft Exchange Server, announced today that it is now offering private label Hosted Microsoft Exchange Server 2007, which provides significant upgrades to the industry-leading platform for e-mail, mobility and collaboration. This private label Hosted Exchange Server 2007 is immediately available to channel partners and resellers to help meet the unique messaging needs of their customers. Â
Â
groupSPARK is the first provider to bring private label Hosted Exchange Server 2007 to market using the Microsoft Solution for Hosted Messaging and Collaboration (HMC) Version 4.0 – the only platform that Microsoft has designed, tested and validated for Exchange Server 2007 hosting.
Â
Benefits of Private Label Hosted Exchange. According to a recent survey of the hosted services market by Osterman Research, the market for Hosted Microsoft Exchange Server will grow from its current base of 1.4 million mailboxes to over 7 million mailboxes by 2009. This growth represents over $600 million in new revenues. In order to get started in the SaaS market, an Exchange hosting provider needs to spend between $250,000 - $500,000 in capital expenses for servers, enterprise-grade SAN, software and systems as well $200,000 on an ongoing basis(1)
Â
“With the substantial growth in demand for collaborative messaging, more and more service providers are interested in offering Hosted Microsoft Exchange Server 2007,†said John Zanni, director of Worldwide Hosting at Microsoft Corp. “By working with companies such as groupSPARK, who utilize the Microsoft HMC platform, resellers can offer their customers advanced messaging and collaboration solutions, and increase their revenue per user with minimal risk and time to market.â€groupSPARK enables its channel partners/resellers to be up and running in minutes without incurring high initial investments or recurring management costs. As part of groupSPARK’s private label SaaS offering, their state-of the-art Private Label Application Delivery (PLAD) platform allows partners/resellers to easily re-brand its entire service so that all URLs, logos and contact information on its control panel are branded with the partners’ look and feel. The partner can also integrate the branded control panel into their own web portal, thus, providing their end customers a completely seamless experience of utilizing services provided by the partner versus those hosted by groupSPARK. Alternatively, if a partner prefers to keep the customer experience within their existing control panel, PLAD also exposes an XML Web Services API for provisioning, billing and reporting functionality. These capabilities and integration options have allowed large and small partners to offer Hosted Microsoft Exchange Server using groupSPARK’s platform.
Â
“groupSPARK partners are able to significantly increase their average revenue per user by offering hosted Microsoft Exchange Server as an additional service to their customers,†stated Ravi Agarwal, groupSPARK chief executive officer. “They can take advantage of our powerful private label technology and are able to utilize Microsoft’s validated HMC technology for Exchange Server Hosting without any of the upfront investment or time delay. This lets them take advantage of the explosive growth in the hosted Microsoft Exchange Server marketplace.â€
About groupSPARK Located in Burlington, Massachusetts, groupSPARK is a leading provider of SaaS Â services, such as Microsoft Exchange Server, SharePoint Services, and Dynamics CRM, which can be completely private labeled and resold by partners as a part of their own product offerings saving hundreds of thousands of dollars in development and support costs.
 Its partners utilize groupSPARK’s turnkey private label platform to provide hosted services to their users in minutes. Partners are able to address scalability and uptime concerns by leveraging groupSPARK’s 100% uptime SLA, 24×7 U.S.-based support and proactive hardware and software monitoring capabilities. Â
(1)groupSPARK internal estimates for a platform which will scale up to 10,000 mailboxes. The names of actual companies and products mentioned herein may be the trademarks of their respective owners. Â
BURLINGTON, Mass. - May 14, 2007 - groupSPARK, a Microsoft Gold Certified Partner and leading Private Label Microsoft Exchange Hosting provider, announced today that groupSPARK chief executive officer, Ravi Agarwal, will be speaking at ISPCON Spring Internet industry conference and exhibition. Â
ISPCON Spring will be held at the Rosen Centre Hotel in Orlando, Florida from May 23-25, 2007. The event brings together 2500+ wired and wireless ISPs, CLECs, webhosts, VoIP providers and other Internet industry professionals to discuss all facets of Internet businesses. ISPCON will shine the spotlight on the ‘how’ behind the best technologies and business opportunities of the Internet industry. Attendees will be able to visit with groupSPARK representatives in booth 414 to discuss Private Label Exchange Hosting services.
Â
Ravi Agarwal, groupSPARK chief executive officer, will participate in a panel discussion Strategies for Growing Your Hosted Business Messaging Service. This panel discussion will focus on how consumer ISPs can broaden customer reach and create new revenue streams by addressing critical needs such as messaging within the enterprise segment. The discussion will also include challenges faced by businesses in keeping pace with security, legislation and eDiscovery demands on email, the types of services that comprise an attractive hosted messaging suite, and practical first steps.
Â
Ravi Agarwal, chief executive officer of groupSPARK states that he will discuss “how companies can take advantage of the explosive growth in Microsoft Exchange and provide a high-value, profitable service to their customers with our 100% Private Label Hosted Exchange solution.” He went on to say that “2007 is the year of Microsoft Exchange and we are pleased that with our leadership role in the hosted Exchange market we were asked to participate on this panel.”
Â
About groupSPARK Located in Burlington, Massachusetts, groupSPARK is a leading provider of hosted services, such as Microsoft Exchange Server, SharePoint Services, and Dynamics CRM, which can be completely private labeled and resold by partners as a part of their own product offerings saving hundreds of thousands of dollars in development and support costs.
Â
Its partners utilize groupSPARK’s turnkey Private Label platform to provide hosted services to their users in minutes. Partners are able to address scalability and uptime concerns by leveraging groupSPARK’s 100% uptime SLA, 24×7 U.S. based support and proactive hardware and software monitoring capabilities.
Â
First Private Label Hosting Provider to Offer Next Gen Collaboration Environment BURLINGTON, Mass. — January 8, 2007 – groupSPARK, the leading Private Label Exchange Hosting provider, today announced the immediate availability of a hosted version of Microsoft SharePoint Services v3.0. Available through groupSPARK partners, this private label version will allow consultants, ISPs and Web hosting companies to provide their customers with the latest in collaboration technology.
Â
groupSPARK partners continuously seek ways to bring new capabilities and greater value to their customers. The availability of SharePoint 3.0 for the first time as a hosted application will allow them to provide small and medium businesses with a secure, scalable – and affordable – enterprise-class portal for team collaboration.
 Â
“SharePoint 3.0 is a tremendous application for driving organizational effectiveness and companies of all sizes are seeking ways to put it to work for them,” said Ravi Agarwal, chief executive officer of groupSPARK. “By providing our partners with a hosted, private-label version, they are able to bring the benefit of SharePoint 3.0 to a far wider range of companies.”
Â
By adopting SharePoint Services v3.0, businesses are able create customized collaboration portals that help increase team productivity, create an organizational community and give individuals more freedom and new capabilities. The result is that team members – regardless of their location – have the ability to access and work with relevant information.
groupSPARK offers partners hosted SharePoint Services v3.0 plans that are up to 10 GB of storage space which creates new revenue opportunities. Because groupSPARK manages the hosting and management of the SharePoint servers, partners and end-users get all of the benefits of SharePoint without requiring additional expertise or resources. “Hosted solutions are increasingly seen as the most sensible approach to bringing enterprise-class applications to small and medium businesses,” said Agarwal. “Our partners are looking for new products and services they can offer to their existing customers while businesses seek ways to gain access to new and powerful applications. Our host model is meeting the needs of both groups.”
 About groupSPARK Â
groupSPARK is the leading provider of hosted services, such as Microsoft Exchange Hosting, Microsoft SharePoint, and Microsoft Dynamics CRM, that can be completely private labeled and resold by partners as a part of their own product offerings saving hundreds of thousands of dollars in development and support costs.
Â
Its GAIN partners utilize its turnkey Private Label platform to provide hosted services to their users in minutes. Partners are able to address scalability and uptime concerns by leveraging groupSPARK’s 100% uptime SLA, 24×7×365 support and proactive hardware and software monitoring capabilities.
Â
groupSPARK, a Microsoft Gold Certified Partner, is a privately owned company. Headquartered in Burlington, Massachusetts it is the leading provider of Private Label Microsoft Exchange Hosting.Â
Burlington, MA November 30, 2006 – groupSPARK, the #1 Private Label Exchange Hosting provider, announced their recent findings from a three-day research project. In the week following the Thanksgiving holiday (dates ranging from November 27 – 28) email traffic during business hours has dropped over 12%.
Â
The data collected during this research project was minimal and no actual facts were collected during the process. “The information presented is completely anecdotal,†said Duane Batista, groupSPARK’s Partner Manager. “We’re basing this information almost solely on the behavior of IT departments country wide. We have seen that recovering from what is one of the biggest eating days of the year and the lingering effects of the ‘turkey coma’ have slowed down everyone here. It stands to reason that the same thing is happening all across the country.â€
Â
The Thanksgiving Research Project is the first of many such projects planned for groupSPARK’s marketing department in the coming year. Plans for the first set of research projects include the “Are people still hungover January 3rd,†the “what’s the first day when everyone in the office is officially sick of winter,†and the “most amount of Quarter Pounders one can eat before needing medical attention†projects.
Â
groupSPARK is hoping to learn absolutely nothing from these research projects other than to continue to show that productivity drops throughout the year by IT departments can be alleviated partially by Hosted Exchange, SharePoint, Dynamics CRM and other messaging and collaboration solutions provided by groupSPARK and their partners.
Â
About groupSPARK Â
groupSPARK is the leading provider of hosted services, such as Microsoft Exchange Hosting, Microsoft SharePoint, and Microsoft Dynamics CRM, that can be completely private labeled and resold by partners as a part of their own product offerings saving hundreds of thousands of dollars in development and support costs.
Â
Its GAIN partners utilize its turnkey Private Label platform to provide hosted services to their users in minutes. Partners are able to address scalability and uptime concerns by leveraging groupSPARK’s 100% uptime SLA, 24×7x365 support and proactive hardware and software monitoring capabilities.
Â
groupSPARK, a Microsoft Gold Certified Partner, is a privately owned company. Headquartered in Burlington, Massachusetts it is the leading provider of Private Label Microsoft Exchange Hosting.Â
For more information please contact:
Â
Burlington, MA June 13, 2006 – groupSPARK, a leading Exchange Hosting provider, today announced a “Fastest Growing Company Top 10†award from Web Host Review. The Fastest Growing awards are intended to showcase fast-moving companies that are increasing quickly in size and prestige. As the only company on the list providing Exchange Hosting, groupSPARK has quickly become one of the largest Exchange Hosting companies.
Â
This is groupSPARK’s third award received from Host Review. In 2005 groupSPARK won the Top 10 award for Managed Hosting. The Best Managed Hosting Awards are based on the overall product offering, value, customer service and users’ reviews of the selected companies.Â
Â
“To win any award is good but to have recognition for our growth, both as a company and in how well we’re being received in the industry, is great,†says groupSPARK CEO Ravi Agarwal. “We are growing by leaps and bounds today and I don’t see anything that will be slowing our expansion down. In fact, we see the industry really starting to take off and small to medium sized businesses are embracing the power of hosted Microsoft Exchange Server.â€
Â
Â
About groupSPARK Â
groupSPARK is the leading provider of hosted services, such as Microsoft Exchange Hosting, Microsoft SharePoint, and Microsoft Dynamics CRM, that can be completely private labeled and resold by partners as a part of their own product offerings saving hundreds of thousands of dollars in development and support costs.
Â
Its GAIN partners utilize its turnkey Private Label platform to provide hosted services to their users in minutes. Partners are able to address scalability and uptime concerns by leveraging groupSPARK’s 100% uptime SLA, 24×7x365 support and proactive hardware and software monitoring capabilities.
Â
groupSPARK, a Microsoft Gold Certified Partner, is a privately owned company. Headquartered in Burlington, Massachusetts it is the leading provider of Private Label Microsoft Exchange Hosting.Â
For more information please contact:
Â
Burlington, MA August 11, 2006 – groupSPARK, the #1 Private Label Exchange Hosting provider, announced plans to take part in a panel discussion on Hosting Reliable and Profitable Exchange Services at the Fall ISPCon show in Santa Clara, CA Nov 7-9. groupSPARK has announced plans to exhibit at the show as well continuing with their highly successful “Ups & Downs†marketing campaign.
Â
“It’s not only a good opportunity to speak at ISPCon, but it also gives us a chance to present the benefits of hosted solutions. We also have Hosted SharePoint, and we have recently begun offering Hosted CRM – the first Private Labeled solution in the industry and to present the benefits of having access to these software packages is really the great thing to promote,†said Ravi Agarwal, CEO of groupSPARK.
Â
Microsoft Exchange has the lion’s share of the corporate messaging market, with more than 300 million seats deployed worldwide; the increasing market share is undeniable. But Exchange can be a difficult, expensive system to deploy and manage for companies with fewer than 100 employees. This reality, coupled with several new market drivers, has pushed the Hosted Exchange market to finally match the explosive growth estimates that analysts had predicted a few years ago. What does this mean for ISPs, Hosts and colocation providers? In the session, attendees will understand what it takes to add this high-value, high profit service to their portfolio, how to profit from various add-ons in the marketplace, what common price and profit points are, licensing considerations, and how to avoid the pitfalls.
Â
About groupSPARK Â
groupSPARK is the leading provider of hosted services, such as Microsoft Exchange Hosting, Microsoft SharePoint, and Microsoft Dynamics CRM, that can be completely private labeled and resold by partners as a part of their own product offerings saving hundreds of thousands of dollars in development and support costs.
Â
Its GAIN partners utilize its turnkey Private Label platform to provide hosted services to their users in minutes. Partners are able to address scalability and uptime concerns by leveraging groupSPARK’s 100% uptime SLA, 24×7x365 support and proactive hardware and software monitoring capabilities.
Â
groupSPARK, a Microsoft Gold Certified Partner, is a privately owned company. Headquartered in Burlington, Massachusetts it is the leading provider of Private Label Microsoft Exchange Hosting.Â
For more information please contact:
Â
Burlington, MA November 12, 2006 – groupSPARK, the #1 provider of Private Label Exchange Hosting and Ferris Research, the leader in messaging and collaboration research, announced recently their plans to jointly participate in a webinar covering Exchange Hosting.
The panel webinar will contain experts in the messaging and collaboration industry including groupSPARK’s CEO, Ravi Agarwal. “This webinar will be a good chance for people interested in learning more about Hosted Exchange to get their important questions answered,†said Mr. Agarwal. “We’ll be covering such topics as how cost-effective hosted messaging is and what the potential impact Microsoft Exchange 07 will have on Exchange Hosters and their customers.â€
During the webinar, panelists will discuss considerations for organizations thinking about outsourcing their messaging function, explore the types and sizes of organizations that Hosted Exchange appeals to, and explore what a typical implementation looks like. Most importantly, Mr. Agarwal will explain what organizations can do to ensure a successful hosted implementation.
The free webinar is being held on November 15th at 11:30 EST. For more information or to register, users can go to www.Ferris.com.
About groupSPARK
groupSPARK is the leading provider of hosted services, such as Microsoft Exchange Hosting, Microsoft SharePoint, and Microsoft Dynamics CRM, that can be completely private labeled and resold by partners as a part of their own product offerings saving hundreds of thousands of dollars in development and support costs.
Its GAIN partners utilize its turnkey Private Label platform to provide hosted services to their users in minutes. Partners are able to address scalability and uptime concerns by leveraging groupSPARK’s 100% uptime SLA, 24×7x365 support and proactive hardware and software monitoring capabilities.
groupSPARK, a Microsoft Gold Certified Partner, is a privately owned company. Headquartered in Burlington, Massachusetts it is the leading provider of Private Label Microsoft Exchange Hosting.Â
Ferris Research has the largest team of analysts focused on messaging and collaboration. All Ferris Analysts bring real-life experience in the industry, either as senior IT or vendor staff, ranging from messaging managers to CTOs covering a wide range of technologies. In addition to the core team, Ferris draws upon the skills of a number of people in the industry contributing observations on key trends and providing specialized custom consulting when needed for a client inquiry.
Burlington, MA November 8, 2006 – groupSPARK, the #1 provider of Private Label Exchange Hosting – announced yet another industry leading move - Hosted Microsoft Dynamics CRM 3.0, completely Private Labeled. Dynamics CRM is ax premiere Customer Relationship Management (CRM) software available in the marketplace today with an easy to use web-based interface and full Outlook integration. Cost and complexity of building and maintaining a Hosted Microsoft CRM solution have prevented deployment by service providers across the world. As the first Private Label Hosted Microsoft CRM solution in the marketplace, groupSPARK empowers its partners to instantly add Hosted Microsoft CRM to their suite of services to increase revenue and decrease churn.
Microsoft Dynamics CRM allows companies to create a centralized repository of customer data that resides alongside Microsoft Office and Outlook—the applications most employees use every day. From Outlook and a web browser, employees access Microsoft CRM sales, marketing, and customer service modules to make sales decisions, market products, solve problems, and get strategic views of the business.
“Being able to offer Dynamics CRM hosting not only makes our product portfolio more robust but it also provides our partners and their customers with a key business tool that seamlessly integrates all of our hosted products together,†said Ravi Agarwal, CEO of groupSPARK. “In addition to already being the leader in Private Label Microsoft Exchange Server and Microsoft SharePoint, we are now also the leader for Private Label Microsoft Dynamics CRM. Our partners around the world can now leverage our suite of Private Label hosted services to help their customers’ increase efficiencies and give them the edge in today’s highly competitive business environment without adding expensive IT staff.â€
For more information on Hosted Dynamics CRM you can go to www.groupSPARK.com or call 800-9-MSEXCH.
The RIM and BlackBerry families of related marks,
images and symbols are the exclusive properties and trademarks
of Research In Motion Limited — used by permission. Research
In Motion, RIM, BlackBerry, BlackBerry Enterprise Server
and “Always On, Always Connected” are registered
with the U.S. Patent and Trademark Office and may be
pending or registered in other countries.